{"id":555,"date":"2025-11-18T17:06:30","date_gmt":"2025-11-18T17:06:30","guid":{"rendered":"https:\/\/vivotis.com\/?page_id=555"},"modified":"2025-11-18T17:58:33","modified_gmt":"2025-11-18T17:58:33","slug":"pomoc","status":"publish","type":"page","link":"https:\/\/vivotis.com\/pl\/help\/","title":{"rendered":"Potrzebujesz pomocy?"},"content":{"rendered":"<p data-start=\"472\" data-end=\"831\">Vivotis\u2122 zapewnia szereg wieloj\u0119zycznych us\u0142ug cyfrowych, w tym szkolenia online (tekst, pliki PDF, filmy, materia\u0142y audio i quizy), zasoby do pobrania, wskaz\u00f3wki wspomagane przez sztuczn\u0105 inteligencj\u0119 oraz produkty fizyczne wytwarzane na \u017c\u0105danie.<br data-start=\"697\" data-end=\"700\" \/>Przed skontaktowaniem si\u0119 z nami prosimy o zapoznanie si\u0119 z poni\u017cszymi informacjami - wi\u0119kszo\u015b\u0107 problem\u00f3w mo\u017cna rozwi\u0105za\u0107 szybko i niezale\u017cnie.<\/p>\n<p data-start=\"833\" data-end=\"977\">Naszym celem jest pomoc w uzyskaniu dost\u0119pu do tre\u015bci tak wydajnie, jak to mo\u017cliwe, przy jednoczesnym skoncentrowaniu naszych zasob\u00f3w wsparcia na prawdziwych kwestiach technicznych.<\/p>\n<hr data-start=\"979\" data-end=\"982\" \/>\n<h2 data-start=\"984\" data-end=\"1032\"><strong data-start=\"987\" data-end=\"1030\">Dost\u0119p do szkole\u0144 online (PMPro)<\/strong><\/h2>\n<p data-start=\"1033\" data-end=\"1175\">Dost\u0119p do wszystkich szkole\u0144 - zar\u00f3wno bezp\u0142atnych, jak i p\u0142atnych - mo\u017cna uzyska\u0107 za po\u015brednictwem konta PMPro.<br data-start=\"1112\" data-end=\"1115\" \/>Je\u015bli nie mo\u017cesz uzyska\u0107 dost\u0119pu do szkolenia, sprawd\u017a poni\u017csze informacje:<\/p>\n<ul data-start=\"1177\" data-end=\"1481\">\n<li data-start=\"1177\" data-end=\"1220\">\n<p data-start=\"1179\" data-end=\"1220\">Jeste\u015b zalogowany na w\u0142a\u015bciwe konto<\/p>\n<\/li>\n<li data-start=\"1221\" data-end=\"1265\">\n<p data-start=\"1223\" data-end=\"1265\">Twoje cz\u0142onkostwo jest aktywne (bezp\u0142atne lub p\u0142atne)<\/p>\n<\/li>\n<li data-start=\"1266\" data-end=\"1322\">\n<p data-start=\"1268\" data-end=\"1322\">Twoja p\u0142atno\u015b\u0107 (je\u015bli dotyczy) zosta\u0142a potwierdzona przez Stripe<\/p>\n<\/li>\n<li data-start=\"1323\" data-end=\"1362\">\n<p data-start=\"1325\" data-end=\"1362\">Pami\u0119\u0107 podr\u0119czna przegl\u0105darki zosta\u0142a wyczyszczona<\/p>\n<\/li>\n<li data-start=\"1363\" data-end=\"1418\">\n<p data-start=\"1365\" data-end=\"1418\">Otrzyma\u0142e\u015b automatyczne wiadomo\u015bci e-mail z potwierdzeniem<\/p>\n<\/li>\n<li data-start=\"1419\" data-end=\"1481\">\n<p data-start=\"1421\" data-end=\"1481\">U\u017cywasz kompatybilnej przegl\u0105darki (Chrome, Firefox, Safari).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1483\" data-end=\"1550\">Wi\u0119kszo\u015b\u0107 problem\u00f3w z dost\u0119pem mo\u017cna rozwi\u0105za\u0107, wylogowuj\u0105c si\u0119 i loguj\u0105c ponownie.<\/p>\n<hr data-start=\"1552\" data-end=\"1555\" \/>\n<h2 data-start=\"1557\" data-end=\"1592\"><strong data-start=\"1560\" data-end=\"1590\">Pobieranie plik\u00f3w PDF i plik\u00f3w<\/strong><\/h2>\n<p data-start=\"1593\" data-end=\"1710\">Wszystkie pliki do pobrania s\u0105 dostarczane automatycznie za po\u015brednictwem obszaru cz\u0142onkostwa PMPro.<br data-start=\"1679\" data-end=\"1682\" \/>Je\u015bli plik nie zostanie pobrany:<\/p>\n<ul data-start=\"1712\" data-end=\"1869\">\n<li data-start=\"1712\" data-end=\"1735\">\n<p data-start=\"1714\" data-end=\"1735\">Wypr\u00f3buj inn\u0105 przegl\u0105dark\u0119<\/p>\n<\/li>\n<li data-start=\"1736\" data-end=\"1791\">\n<p data-start=\"1738\" data-end=\"1791\">Wy\u0142\u0105cz rozszerzenia przegl\u0105darki, kt\u00f3re mog\u0105 blokowa\u0107 pobieranie.<\/p>\n<\/li>\n<li data-start=\"1792\" data-end=\"1839\">\n<p data-start=\"1794\" data-end=\"1839\">Upewnij si\u0119, \u017ce urz\u0105dzenie ma dost\u0119pn\u0105 pami\u0119\u0107<\/p>\n<\/li>\n<li data-start=\"1840\" data-end=\"1869\">\n<p data-start=\"1842\" data-end=\"1869\">Ponowne po\u0142\u0105czenie z kontem<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1871\" data-end=\"1940\">Pobieranie nie wymaga r\u0119cznej aktywacji - wszystko jest zautomatyzowane.<\/p>\n<hr data-start=\"1942\" data-end=\"1945\" \/>\n<h2 data-start=\"1947\" data-end=\"1990\"><strong data-start=\"1950\" data-end=\"1988\">Filmy wideo, materia\u0142y audio i quizy<\/strong><\/h2>\n<p data-start=\"1991\" data-end=\"2075\">Szkolenia mog\u0105 obejmowa\u0107 filmy wideo, pliki audio i quizy.<br data-start=\"2046\" data-end=\"2049\" \/>Je\u015bli co\u015b si\u0119 nie \u0142aduje:<\/p>\n<ul data-start=\"2077\" data-end=\"2216\">\n<li data-start=\"2077\" data-end=\"2111\">\n<p data-start=\"2079\" data-end=\"2111\">Sprawd\u017a po\u0142\u0105czenie internetowe<\/p>\n<\/li>\n<li data-start=\"2112\" data-end=\"2139\">\n<p data-start=\"2114\" data-end=\"2139\">Spr\u00f3buj od\u015bwie\u017cy\u0107 stron\u0119<\/p>\n<\/li>\n<li data-start=\"2140\" data-end=\"2182\">\n<p data-start=\"2142\" data-end=\"2182\">Zamykanie innych obci\u0105\u017caj\u0105cych aplikacji lub kart przegl\u0105darki<\/p>\n<\/li>\n<li data-start=\"2183\" data-end=\"2216\">\n<p data-start=\"2185\" data-end=\"2216\">Wypr\u00f3buj inne urz\u0105dzenie lub przegl\u0105dark\u0119<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2218\" data-end=\"2386\">Pliki wideo i audio s\u0105 hostowane na stabilnych platformach zewn\u0119trznych zaprojektowanych w celu zapewnienia odtwarzania na ca\u0142ym \u015bwiecie, ale bardzo stare urz\u0105dzenia lub restrykcyjne sieci mog\u0105 powodowa\u0107 problemy.<\/p>\n<hr data-start=\"2388\" data-end=\"2391\" \/>\n<h2 data-start=\"2393\" data-end=\"2424\"><strong data-start=\"2396\" data-end=\"2422\">Asystent AI (Chatbot)<\/strong><\/h2>\n<p data-start=\"2425\" data-end=\"2532\">Asystent Vivotis\u2122 jest zasilany przez AI Engine.<br data-start=\"2472\" data-end=\"2475\" \/>Je\u015bli chatbot nie odpowiada lub zatrzymuje si\u0119 w po\u0142owie rozmowy:<\/p>\n<ul data-start=\"2534\" data-end=\"2679\">\n<li data-start=\"2534\" data-end=\"2554\">\n<p data-start=\"2536\" data-end=\"2554\">Od\u015bwie\u017c stron\u0119<\/p>\n<\/li>\n<li data-start=\"2555\" data-end=\"2583\">\n<p data-start=\"2557\" data-end=\"2583\">Wyczy\u015b\u0107 pami\u0119\u0107 podr\u0119czn\u0105 przegl\u0105darki<\/p>\n<\/li>\n<li data-start=\"2584\" data-end=\"2622\">\n<p data-start=\"2586\" data-end=\"2622\">Unikaj korzystania z trybu prywatnego\/incognito<\/p>\n<\/li>\n<li data-start=\"2623\" data-end=\"2679\">\n<p data-start=\"2625\" data-end=\"2679\">Spr\u00f3buj ponownie p\u00f3\u017aniej (mog\u0105 wyst\u0105pi\u0107 tymczasowe przeci\u0105\u017cenia serwera).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2681\" data-end=\"2755\">Wiadomo\u015bci Chatbota nie s\u0105 przetwarzane r\u0119cznie - odpowiedzi s\u0105 w pe\u0142ni zautomatyzowane.<\/p>\n<hr data-start=\"2757\" data-end=\"2760\" \/>\n<h2 data-start=\"2762\" data-end=\"2813\"><strong data-start=\"2765\" data-end=\"2811\">Zam\u00f3wienia i produkty (WooCommerce + Gelato)<\/strong><\/h2>\n<p data-start=\"2814\" data-end=\"2920\">Produkty fizyczne, takie jak kubki, s\u0105 drukowane i wysy\u0142ane na \u017c\u0105danie przez Gelato.<br data-start=\"2889\" data-end=\"2892\" \/>Je\u015bli z\u0142o\u017cy\u0142e\u015b zam\u00f3wienie:<\/p>\n<ul data-start=\"2922\" data-end=\"3111\">\n<li data-start=\"2922\" data-end=\"2973\">\n<p data-start=\"2924\" data-end=\"2973\">Sprawd\u017a wiadomo\u015b\u0107 e-mail z potwierdzeniem zam\u00f3wienia (automatycznie)<\/p>\n<\/li>\n<li data-start=\"2974\" data-end=\"3030\">\n<p data-start=\"2976\" data-end=\"3030\">\u015aled\u017a przesy\u0142k\u0119 za pomoc\u0105 linku dostarczonego przez Gelato<\/p>\n<\/li>\n<li data-start=\"3031\" data-end=\"3063\">\n<p data-start=\"3033\" data-end=\"3063\">Zweryfikuj sw\u00f3j adres wysy\u0142ki<\/p>\n<\/li>\n<li data-start=\"3064\" data-end=\"3111\">\n<p data-start=\"3066\" data-end=\"3111\">Przeznacz dodatkowy czas na dostawy mi\u0119dzynarodowe<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3113\" data-end=\"3184\">W przypadku przysz\u0142ych produkt\u00f3w (torby na rami\u0119, koszulki) b\u0119dzie obowi\u0105zywa\u0142 ten sam proces.<\/p>\n<p data-start=\"3186\" data-end=\"3264\">Uwaga: Vivotis\u2122 nie mo\u017ce modyfikowa\u0107 zam\u00f3wienia po rozpocz\u0119ciu jego produkcji.<\/p>\n<hr data-start=\"3266\" data-end=\"3269\" \/>\n<h2 data-start=\"3271\" data-end=\"3300\"><strong data-start=\"3274\" data-end=\"3298\">Przed skontaktowaniem si\u0119 z nami<\/strong><\/h2>\n<p data-start=\"3301\" data-end=\"3516\">Wi\u0119kszo\u015b\u0107 problem\u00f3w mo\u017cna szybko rozwi\u0105za\u0107, wykonuj\u0105c powy\u017csze kroki.<br data-start=\"3364\" data-end=\"3367\" \/>Aby utrzyma\u0107 rozs\u0105dny czas reakcji i nada\u0107 priorytet prawdziwym problemom technicznym, uprzejmie prosimy u\u017cytkownik\u00f3w o wypr\u00f3bowanie wszystkich odpowiednich krok\u00f3w przed skontaktowaniem si\u0119 z nami.<\/p>\n<p data-start=\"3518\" data-end=\"3646\">Je\u015bli problem nie ust\u0105pi po wykonaniu wszystkich czynno\u015bci opisanych na tej stronie, mo\u017cesz zg\u0142osi\u0107 problem techniczny za pomoc\u0105 naszego specjalnego formularza.<\/p>\n<hr data-start=\"3648\" data-end=\"3651\" \/>\n<h2 data-start=\"3653\" data-end=\"3686\"><strong data-start=\"3656\" data-end=\"3684\">Zg\u0142o\u015b problem techniczny<\/strong><\/h2>\n<p data-start=\"3687\" data-end=\"3818\">Ten formularz jest zastrze\u017cony <strong data-start=\"3709\" data-end=\"3724\">wy\u0142\u0105cznie<\/strong> w przypadku prawdziwych, nierozwi\u0105zanych problem\u00f3w technicznych po wykonaniu wszystkich krok\u00f3w zwi\u0105zanych z rozwi\u0105zywaniem problem\u00f3w.<\/p>\n<p data-start=\"3820\" data-end=\"3911\">Skorzystaj ze strony <a href=\"https:\/\/vivotis.com\/pl\/prosba-o-pomoc\/\"><strong data-start=\"3843\" data-end=\"3872\">Wniosek o wsparcie techniczne<\/strong><\/a> aby zg\u0142osi\u0107 b\u0142\u0105d lub utrzymuj\u0105cy si\u0119 problem.<\/p>\n<p data-start=\"3913\" data-end=\"4042\">Rozpatrzymy Twoje zg\u0142oszenie tak szybko, jak to mo\u017cliwe, ale nale\u017cy pami\u0119ta\u0107, \u017ce czas odpowiedzi mo\u017ce si\u0119 r\u00f3\u017cni\u0107 w zale\u017cno\u015bci od ilo\u015bci i z\u0142o\u017cono\u015bci zg\u0142osze\u0144.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vivotis\u2122 provides a range of multilingual digital services, including online trainings (text, PDFs, videos, audio materials and quizzes), downloadable resources, AI-assisted guidance, and physical products produced on demand.Before contacting us, please take a moment to review the information below \u2014 most issues can be resolved quickly and independently. Our goal is to help you access [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","footnotes":""},"class_list":["post-555","page","type-page","status-publish","hentry","pmpro-has-access"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Need Help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vivotis.com\/pl\/pomoc\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Need Help?\" \/>\n<meta property=\"og:description\" content=\"Vivotis\u2122 provides a range of multilingual digital services, including online trainings (text, PDFs, videos, audio materials and quizzes), downloadable resources, AI-assisted guidance, and physical products produced on demand.Before contacting us, please take a moment to review the information below \u2014 most issues can be resolved quickly and independently. Our goal is to help you access [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vivotis.com\/pl\/pomoc\/\" \/>\n<meta property=\"og:site_name\" content=\"Vivotis\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-18T17:58:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vivotis.com\\\/help\\\/\",\"url\":\"https:\\\/\\\/vivotis.com\\\/help\\\/\",\"name\":\"Need Help?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vivotis.com\\\/#website\"},\"datePublished\":\"2025-11-18T17:06:30+00:00\",\"dateModified\":\"2025-11-18T17:58:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vivotis.com\\\/help\\\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vivotis.com\\\/help\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vivotis.com\\\/help\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/vivotis.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Need Help?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/vivotis.com\\\/#website\",\"url\":\"https:\\\/\\\/vivotis.com\\\/\",\"name\":\"Vivotis\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/vivotis.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/vivotis.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/vivotis.com\\\/#organization\",\"name\":\"Vivotis\",\"url\":\"https:\\\/\\\/vivotis.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\\\/\\\/vivotis.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/vivotis.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/logo-brand-000000-m-scaled.png\",\"contentUrl\":\"https:\\\/\\\/vivotis.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/logo-brand-000000-m-scaled.png\",\"width\":2560,\"height\":1281,\"caption\":\"Vivotis\"},\"image\":{\"@id\":\"https:\\\/\\\/vivotis.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Potrzebujesz pomocy?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vivotis.com\/pl\/pomoc\/","og_locale":"pl_PL","og_type":"article","og_title":"Need Help?","og_description":"Vivotis\u2122 provides a range of multilingual digital services, including online trainings (text, PDFs, videos, audio materials and quizzes), downloadable resources, AI-assisted guidance, and physical products produced on demand.Before contacting us, please take a moment to review the information below \u2014 most issues can be resolved quickly and independently. 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